Resume

Experience		VICE PRESIDENT, STAKEHOLDER RELATIONS Healthcare Businesswomen’s Association, 2013-present As a member of the senior staff team for this entirely virtual organization, I have demonstrated leadership through engagement in the organization's member and volunteer value proposition, new operating model, strategic plan, and staffing structure. Progressively given accountability for strategic human resources management, oversight of a team supporting an operating model restructure, and development of new teams and outcomes. Saw an 11% increase in membership in one year. DIRECTOR, COMMUNICATIONS & MARKETING National Grocers Association, 2012-2013 Responsible for all association communications, media relations, and public relations budget/strategies for government affairs, membership, and special projects. Promoted within three months of employment to absorb all marketing functions and budget. Revamped association communications efforts to save money and increase impact through enhanced editorial, marketing, and social media strategic plans. Developed and oversaw a stakeholder Communications & Marketing committee.  DIRECTOR, MEMBERSHIP, MARKETING, & COMMUNICATIONS Laboratory Products Association, 2010-2012 Responsible for all membership, marketing, and communications functions for this small staff association including member relations, exponential growth in association membership and meeting attendance, restructure of organizational communications functions, and creation of strategic communications and membership plans. Responsible for meeting planning oversight and implementation for executive functions, trade shows, and committee events.  MANAGER, MEMBERSHIP & CREDENTIALING National Cancer Registrars Association, 2008-2010 Responsible for membership and credentialing efforts including promotional activities, database management, staff management, program development, and oversight of 11 committees and special interest groups. Received first customer service award in association history.  MEMBERSHIP MARKETING COORDINATOR National Association of Insurance & Financial Advisors, 2006-2008 Helped with association membership marketing initiatives focused on growth and tracking of membership, award programs, new marketing campaigns, and strategic corporate relations alliances. Responsible for National Membership Committee and assistance for Young Advisors Committee. Collaborated on chapter and component relations. MEMBERSHIP & PUBLICATIONS ASSISTANT RESEARCH INTERN American Sociological Association, 2000-2006 College employment (part time); transitioned to full time. Increased responsibilities; retroactive raise received due to diligence and professionalism in all aspects of membership, publications, and research. OWNER Lauren Hefner Photography, 2000-2010 Small business owner of a Washington, DC wedding and portrait photography business.
Education		MASTERS OF PUBLIC ADMINISTRATION: Indiana State University, 2015 GRADUATE CERTIFICATE, HR MGMT: Indiana State University, 2015 BACHELORS OF INTERDISCIPLINARY STUDIES: Virginia Commonwealth University, 2011 BACHELORS OF SOCIAL WORK: Virginia Commonwealth University, 2005
Personal & Professional Highlights		CERTIFIED ASSOCIATION EXECUTIVE (2011) At the time of receipt, was in the youngest 1% of CAEs nationwide. -Recipient, ASAE CAE Scholarship -Completed MSAE CAE study program AMERICAN SOCIETY OF ASSOCIATION EXECUTIVES (Member, 2005-Present) Healthcare Committee (Member, 2015-Present) Greater Washington Committee (Member, 2013-2015 and 2008-2010) ASAE Rising Star of the Year (2011) ASAE Foundation Volunteer & Media Representative (2012-Present) ASAE CAE Ambassador (2012-Present) ASAE Young Professionals Committee (2010-2013) 2012-2013 – Chair 2011-2012 – Vice Chair Editor and co-author, ASAE Monograph Series Association of the Future Pilot Program: Vice Chairman of the Board Acronym Blog: Three-Month Guest Blogger (2011) VIRGINIA SOCIETY OF ASSOCIATION EXECUTIVES Member CAE Committee PRESENTATION EXPERIENCE ASAE Membership, Marketing, & Comm Conference Presenter 2011, 2012, 2013, 2014, 2015 ASAE Great Ideas Conference Presenter 2013, 2015, 2016 ASAE Annual Meeting Presenter 2011, 2013, 2014 Higher Logic Learning Series – 2013 Mid Atlantic SAE – 2013 OTHER VOLUNTEER EXPERIENCE Newington Commons HOA Board – 2007-2010 Fairfax Club Estates HOA Board – 2010-2012 Homeless Animals Rescue Team (HART) Polling Place Volunteer (2008, 2010, 2012) Friends of Potomac River Running American Foundation for Suicide Prevention